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Home > Case Gallery > Case study Tapestry Health

Turning RCM Data Integrity into Real-Time Operational Intelligence

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Eliminating manual reporting, improving vendor accountability, and enabling payer-level transparency

About Tapestry Health

Tapestry Health delivers bedside care and medical services across skilled nursing and post-acute facilities. With multi-facility operations and complex billing workflows, Tapestry needed a unified RCM data foundation to ensure accuracy, accelerate reimbursement, and improve vendor performance.

The Challenge

Fragmented RCM data and vendor-dependent reporting limited visibility, created manual work, and delayed decision-making.

Key Challenges Included

  • Disconnected RCM systems & Excel-driven reporting
  • Inconsistent definitions for denials, write-offs & no- response claims
  • Delayed visibility into payer lag and payment timelines
  • Duplicate write-offs, missing fields & mismatched transactions
  • Limited vendor transparency and lengthy reconciliation cycles

The WellStack Solution

A unified RCM data integrity & decision intelligence platform that delivers governed, real-time insights.

Solution Highlights

  • Automated ingestion & reconciliation of claims & remits.
  • Unified master tables for payer, facility, allowed amounts & write-offs.
  • Standardized definitions & logic (e.g., “last bill date”).
  • Enhanced vendor extracts (Facility ID, clearinghouse, EOB type).
  • Weekly provider–vendor validation cadence and issue log.
  • Power BI Decision Hub with denial, lag & write-off analytics.

Automated pipelines + structured governance = trusted data and confident financial decision-making.

Transformation Outcomes

Reporting Speed Daily / near real-time automated refresh
Efficiency 80%+ reduction in manual reporting effort
Data Quality Duplicate write-offs & mismatches identified & corrected
Visibility Real-time payer-level denial & lag insights
Governance Unified definitions & joint provider-vendor validation
Leadership Adoption Executive dashboards used in weekly financial reviews

RCM leaders shifted from reactive reporting to proactive revenue stewardship.

Impact Highlights

Enabled

Real-time denial monitoring (CARC/RARC)

Payer turnaround time & no-response tracking

Real-time denial monitoring (CARC/RARC)

Facility-level drill-downs for accountability

Alerts for anomalies & lag outliers

Transparent vendor performance review

Delivered

Stronger cash-flow visibility

Faster resolution cycles

Better control of denial risk and write-offs

Ready to Build Real-Time RCM Clarity?

Unify RCM data. Automate validation. Drive financial accuracy with confidence.

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